Suggested text: Our website address is: https://tarashinteriors.com.

Thank you for shopping at Tarash Interior. We want you to be satisfied with your purchase, and we strive to provide excellent customer service. If you are not entirely happy with your purchase, we’re here to help.

Return Eligibility
1.1 Non-Customized Products

We accept returns for non-customized products within [insert number of days] days from the date of purchase. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is required.

1.2 Customized and Made-to-Order Products

Please note that customized or made-to-order products, including personalized items or items specifically tailored to your specifications, are not eligible for return or refund unless they arrive damaged or defective. We encourage you to review and double-check all customization details before placing your order.

Return Process
To initiate a return, please follow these steps:

2.1 Contact Customer Support

Contact our customer support team within the designated return period to request a return authorization. You can reach us by [insert contact information]. Please provide your order details and the reason for the return.

2.2 Return Authorization

Once your return request is approved, we will provide you with a return authorization number and instructions on how to proceed with the return.

2.3 Package the Item

Securely package the item in its original packaging, including all accessories, manuals, and any promotional materials that came with it. Ensure that the return authorization number is clearly marked on the outside of the package.

2.4 Shipping the Item

Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs unless the return is due to our error or a defective/damaged product.

Refund Process
3.1 Inspection and Processing

Once we receive the returned item, our team will inspect it to verify its condition. If the item is found to be in its original condition, we will proceed with the refund process.

3.2 Refund Method

Refunds will be issued in the same form of payment used for the original purchase. Please note that the original shipping charges (if applicable) are non-refundable.

3.3 Refund Timing

Refunds will be processed within [insert number of days] days of receiving the returned item. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider’s policies.

Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team immediately. We will gladly assist you in resolving the issue by providing a replacement, repair, or refund as appropriate.

Non-Returnable Items
The following items are non-returnable:

Gift cards or vouchers
Clearance or sale items (unless damaged or defective)
Items that have been used, altered, or damaged by the customer